Aging analyze

Owned by Couthaïer Farfra
Last updated: Jun 07, 2023
2 min read

The Aging analysis page is accessible via the analysis menu or directly from the dashboard.

The Aging analysis page allows you to study the following elements:

  • The minimum Aging measured, the maximum Aging measured and the median Aging;

  • Breakdown of Aging by time period:

    • The number and percentage of tickets whose Aging is less than 1 day;

    • The number and percentage of tickets whose Aging is between 1 and 7 days;

    • The number and percentage of tickets whose Aging is between 7 and 30 days;

    • The number and percentage of tickets with Aging greater than 30 days.

  • For each category of period, you can consult the list of tickets concerned

  • For each period category, you can also analyze the distribution of tickets by type, priority, version or label.

 

Aging can be analyzed on the product, version, feature and label dashboard.